Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer various shipping methods depending on the destination and the order size. Our shipping partners include major courier services, ensuring timely and secure delivery. Available shipping methods will be displayed during the checkout process.
Do You Ship Internationally?
For international shipments, please visit our international website to explore our collection specifically curated for international customers. We do not ship domestic products internationally. This helps us ensure that our international customers receive products that cater to their preferences and comply with the import regulations of their countries.
How Long Will It Take To Get My Package?
Delivery times depend on the shipping method selected and the destination. Typically, domestic orders are delivered within 5-7 business days, while international orders may take 10-15 business days. Please note that these are estimated delivery times, and actual delivery may vary due to unforeseen circumstances.
PAYMENT
What Payment Methods Are Accepted?
We accept various payment methods through Razorpay and PayU gateways, including credit/debit cards, digital wallets, and cash on delivery (COD).
Is Buying On-Line Safe?
Yes, buying online from Poseidons Cameraman is safe. We use secure payment gateways and follow industry-standard security measures to protect your personal and financial information.
Order & Retunrs
How do I place an Order?
To place an order, simply browse our product catalog, add the desired items to your cart, and proceed to checkout. You will need to provide your shipping and payment information to complete the order.
How Can I Cancel Or Change My Order?
To cancel or change your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once the order has been processed.
Do I need an account to place an order?
Yes, you need to create an account to place an order. Registering an account allows you to save your shipping and payment information, track your orders, and access your order history.
How Do I Track My Order?
You can visit our tacking page or visit your Account section to see the status of your order or you may contact our support team for more information.
How Can I Return a Product?
If you are not satisfied with your purchase, please refer to our Refund Policy for details on the return process, conditions, timelines, and exceptions. To initiate a return, contact our customer support team with your order details and the reason for the return.